Turn Visitors into Buyers
- Improve conversion rates with personalised recommendations and targeted nudges during the purchase journey
- Boost average order value by suggesting relevant bundles and applying smart, cart-based discount triggers
Shopify integration
AI chatbot Agent that Sell, Scale & Support D2C
Stellar helps shoppers find products, answers questions, and complete purchases—right from your storefront chat widget. Built for brands that want support and sales in one place.
StellarHi! Looking for running gear today?
Something light for summer runs under $120.
Here’s a top pick with great reviews—want a 10% checkout nudge if you decide in the next hour?
AeroSwift Runner
$119
View productWhat to Expect?
20%
Conversion uplift
33%
Higher order value
91%
Support queries closed
50%
CSAT improved
What we are Solving
Say No to Costly Support
- Automatically resolve repetitive support queries like order tracking, product info, and returns with multilingual AI
- Seamlessly escalate complaints or complex queries to human agents, with complete context and conversation history
Mine Chats for Real Insights
- Identify top concerns, product gaps, and user drop-off moments directly from customer conversations
- Feed insights from exact verbatims into SEO, landing pages and campaign messaging to improve conversions
Why Stellar?
Serve to sell
Turn chats into revenue—surface products, offers, and next steps while shoppers are still on your site.
Proactive, not reactive
Ask leading questions and nudge with context—recover carts, clarify fit, and reduce bounce without noisy popups.
Store-aware answers
Grounded in your catalog, policies, and Shopify data so replies match what you actually sell and ship.
Human in the loop
Agent handover when conversations need a person—your team picks up with full context from the thread.
Completely customizable
Tune tone, prompts, and guardrails to your brand; update flows as campaigns and collections change.
Value for money
Simple hosting model for growing merchants—replace placeholder pricing with your real plans when ready.
An AI Agent for Every Industry
Guidance tuned to goals, diets, and restrictions
Answer macros, ingredients, and lifestyle-fit questions with product-aware replies—so shoppers feel supported, not overwhelmed.
Everything you need in one chat widget
Stellar is built for Shopify merchants who want a capable assistant without a heavy AI/ML project.
No training required
No training required - Surface products, faqs and policies grounded in your store configuration to answer questions.
Install and go
Just install the app and embed in your theme editor - you're good to go - no training or code change required for setup.
Product discovery
Natural-language search across your catalog with cards, prices, and links shoppers can act on.
Policies & FAQs
Surface faqs, shipping, returns, and policy answers grounded in your store configuration.
Add & update cart
Create carts, add or remove line items, and move shoppers toward checkout from the conversation.
Agent handover
Escalate threads to your team with full context for sentisive and less context questions or when the shopper explicitly asks for a human agent
Admin dashboard
Review AI chats, monitor sessions, and track agent handovers—see what shoppers asked and how the bot responded.
Voice chat
Let shoppers speak naturally on supported browsers; the assistant keeps the same context as text.
Multi-language support
Serve shoppers in multiple languages including French, Russian, Chinese, Japanese, Hindi and more—so conversations match how your customers actually shop.
Frequently asked questions
What is Stellar?
Stellar is an AI-powered chat assistant for your online store. It helps visitors discover products, get answers, and move toward checkout.
How do I add Stellar to my store?
Install the app, embed from your theme editor, that's it - no training or code change required for setup.
Is my customer data safe?
We follow industry best practices for security and privacy. See our Privacy Policy for details on what we process and how long we retain it.
How do stellar drive conversion?
Just like a good salesperson uses hooks during the pitch, Stellar invokes nudges such as discounts, reviews and product benefits to close a purchase or move shoppers forward.
How do stellar proactively minimise cart abandonment?
Traditional solutions rely on reaching out to customers after a visitor has dropped off from a checkout page. Stellar monitors the state of the visitor during an interaction. With contextual nudges and pop-ups, the assistant engages with them and reduces abandonment.
How is conversation defined?
A conversation is a unique visitor identified from cookie-based tracking. Stellar stores the memory of the user interaction for up to 30 days.
What is a conversation session?
A conversation session includes any number of messages exchanged between the assistant and a user in a 30-day period. In essence, one conversation equals one user.